1 T ABL E OF C ONTENT S /// SCHEDULE /// KEY INF ORMA TION 27 Digital Ticket Information 30 Believe in Auburn Campaign 32 Digital Media 34 Compliance 36 Auburn Traditions 38 Coaching Staff / 2020 Roster 43 Radio 44 Food and Hotel Partners 2020 SCHEDULE September 26 vs Kentucky Auburn, AL Wear White October 3 at Georgia Athens, GA October 10 vs Arkansas Auburn, AL October 17 at South Carolina Columbia, SC October 24 at Ole Miss Oxford, MS October 31 vs LSU Auburn, AL Wear Orange November 14 at Mississippi State Starkville, MS November 21 vs Tennessee Auburn, AL HC + MA November 28 at Alabama Tuscaloosa, AL December 5 vs Texas A&M Auburn, AL Wear Navy For additional details and up-to-date information visit All dates and times are subject to change. KEY INFORMATION City of Auburn Police Department (non-emergency) (334) 501-3100 Auburn University Athletics Department 1 (855) 282-2010 Hours: Monday – Friday, 7:45 a.m. – 4:45 p.m., and home games Gameday Hotline Ext. 0 Ticket Sales Ext. 1 Tigers Unlimited Ext. 2 Ticket Office and Information Ext. 3 AO Tourism Bureau (334) 887-8747 More Information For stadium assistance or to report an issue, text the word AUBURN followed by your message & your location to 69050 TABLE OF CONTENTS 3 A Word from Allen Greene 4 New in 2020 / COVID-19 Policies 9 Homegating 13 Stadium Diagram 14 Guest Services 17 Stadium Policies 18 Stadium Metal Detector Policy 23 Gameday Emergency Preparation 24 Parking Map 3 A W ORD FROM ALLEN GREENE DEAR AUBURN FAMILY, We made it! Confronted with extraordinary obstacles, Auburn student-athletes, coaches and staff have risen to the challenge. Exercising discipline and diligence, we’ve followed the lead of the SEC Return to Activity and Medical Guidance Task Force and Auburn Athletics team physician Dr. Michael Goodlett. Our fall sports teams have sacrificed aspects of the way of life we all took for granted prior to the pandemic. Now, they reap the reward: the opportunity to compete with their teammates, to proudly wear the Orange and Blue. More than six months have passed since our winter and spring sports were postponed. A half-year without a celebratory singing of “War Eagle” after a hard-fought victory. Now, we’re back! When you watch the Auburn Tigers play, you’ll notice on our uniforms and/or equipment the Auburn Unity Symbol, black and white hands clasped together in solidarity. The Auburn Unity Symbol represents the oneness we seek to instill in our teams and throughout our community, acknowledging and celebrating our differences while we unite for a greater purpose. While we wish we could pack Jordan-Hare Stadium with 87,451 enthusiastic fans this season, prudence dictates a reduced capacity and strict adherence to the physical distancing, face coverings and personal hygiene measures we’ve all adopted in 2020. For the chance to watch the Auburn Tigers play – whether in person or on television (with the voices of Andy, Stan and Ronnie coming through loud and clear on radio) – it’s a price we will gladly pay. We deeply appreciate the flexibility and understanding of our season ticket holders and fans. Like Coach Malzahn has said many times, we have the best fans in college football. To those who are attending in person, thank you for doing so safely and responsibly to protect yourself, your family and your community. We’re counting on you to amplify your voices to create the home- field advantage the Auburn Tigers have enjoyed year after year each time they run onto Pat Dye Field. To those who are watching and listening from home, we invite you to connect with us throughout the season as we seek to bring Auburn’s renowned gameday experience to you. Throughout all of the uncertainty we’ve experienced this year, there’s one thing we’ve been able to count on: the unwavering commitment of the Auburn Family. Your support makes it possible for Auburn Athletics to carry out our mission of raising the profile of Auburn University through excellence in intercollegiate athletics. The way you believe in Auburn motivates us to educate, support and develop student- athletes at every moment, to create Auburn women and men. On to victory, and War Eagle! 4 NEW IN 2020 // / C O VID-19 POL ICIES For additional up-to-date information visit In collaboration with Auburn University, the Southeastern Conference and state and local public health guidance, Auburn Athletics will implement several safety measures for the 2020 football season. These policies and procedures are designed to create a safe and healthy environment while maintaining Auburn’s renowned gameday experience. STADIUM CAPACITY • Under the direction of state health officials, Jordan-Hare Stadium capacity will be reduced to 20% to begin the 2020 football season. • In an effort to contribute to the on- campus experience of our current students, all general seating tickets outside of controlled premium spaces and those designated for home and visiting team player and coach guests will be reserved for Auburn students for the home opener on Sept. 26 vs. Kentucky as well as home game on Oct. 10 vs Arkansas. • Ticket allocations for future games will be announced at a later date. As the season progresses, the seating plan and configuration may change as additional information related to COVID-19 becomes available. • Additional information on refund, donation and credit options for Tigers Unlimited season ticket holders can be found at PARKING & TAILGATING • Please click for the most up-to- date parking map. Fans are asked to park in lots on campus that correspond with their seating locations, as identified on the parking map. • Only designated permit parking lots (light blue) will require a pass for admittance. All other lots will be first-come, first-served and do not require a parking pass. • Please park in designated parking lots only. Parking on grass surfaces is prohibited, and violators will be subject to tow. • Donor parking passes for the 2020 season will be delivered electronically from Tigers Unlimited. Donors will receive an email that includes a link to download their parking pass to their digital wallet. On game day, customers will present their smartphone to be scanned upon entry to the parking lot. • Handicap accessible parking for non- Tigers Unlimited donors will be located in the East Coliseum parking lot. Fans should enter the lot via Biggio Drive. Golf cart shuttles will be available from the East Coliseum handicap lot. • In accordance with the CDC and state and local guidelines, tailgating will not be permitted on campus for the 2020 football season, including Tailgate Guys turn-key tailgating packages. • RVs will not be allowed on campus for the 2020 season. RVs found on campus are subject to a ticket or tow. • Tiger Transit shuttles will not be operational for the 2020 season. • Please visit for additional information on #TailgateAnywhere packages that can be delivered to your home or business for any occasion. ARRIVAL AND GATE ENTRY • Please click for the most up-to-date stadium map. Ticket holders will be provided with a recommended entry time and gate to facilitate stadium entry, as identified on the stadium map. • Student locations are general admission and first-come, first-served, but students are asked to sit in the designated sections listed on their game ticket. Students will receive an email communication during the week of the game that identifies their assigned zone. • For the Arkansas game, students should only sit in the orange chairbacks; blue chairbacks are for home team and visiting player guests. • Physical distance signage and markings will be placed at all entry gates. • will be operational for the 2020 season. • Students will be required to show a green 5 NEW IN 2020 /// C O VID-19 POL ICIES screen from the app before entering the metal detectors. • Public (non-student) ticket holders and working staff will have their temperature read prior to entering the stadium. • will remain in effect for the 2020 football season and ticket holders are encouraged to bring as few items as needed into the stadium. • Individual hand sanitizer bottles not exceeding 3.4 ounces and disinfecting wipes will be permitted into the stadium. • Non-prohibited item check stations on the exterior of Jordan-Hare Stadium have been eliminated for the 2020 season. All prohibited items will have to be disposed of or returned to vehicles before entry into Jordan-Hare Stadium. CLEANING & SANITIZING MEASURES • Enhanced cleaning and sanitization procedures throughout the stadium prior to and during all games will be in effect for the 2020 season. • All cleaning and disinfection products have been certified by the Environmental Protection Agency or the Centers for Disease Control for disinfection of COVID-19. • 180 hand sanitizer stations will be strategically placed in restrooms, elevators and throughout Jordan-Hare Stadium. • The “AU Clean Team” will regularly disinfect all high-touch surfaces in all common areas, including entry gates, restrooms, point-of-sale locations, concessions counters, elevators and handrails, among other high-touch surfaces. AU Clean Team staff will be assigned to each public restroom in the stadium. PHYSICAL DISTANCING & FACE COVERINGS • Fans must wear face coverings (over the nose and mouth) while in the stadium. • Stadium workers and athletics staff will wear face coverings at all times. • Directional signage, stanchions, and barriers will be installed to facilitate six-foot physical distance at entry gates, concourse pathways, concessions and merchandise queues and seating areas. • Event staff will assist in directing ticket holders through appropriate routes to seating areas, concession stands and restrooms. • Seating arrangements will provide for physical distance. Ticketed seats will be pre-marked with an Auburn Athletics provided chairback. • Empty bleacher seats between pre-marked seats will not be available for seating. • Blocked rows will be marked with tape and not available for seating but will be used as a means of ingress/egress in and out of the section. • Physical distancing will be maintained throughout the facility to the fullest extent possible, including limiting field access in accordance with SEC and NCAA recommendations. TOUCHLESS EXPERIENCE • Jordan-Hare Stadium will provide for contactless transactions, including touchless walk-through metal detectors, digital ticketing, digital scanning of tickets at entry gates and self-swiping of credit cards at concessions and merchandise outlets. • All transactions for concessions and merchandise locations at Jordan-Hare Stadium will be contactless and cashless (credit cards only). • The Auburn University Athletics Ticket Office announced mobile-only ticketing, enabling contactless entry into all venues beginning with the 2020 football season. The shift to mobile-only ticketing provides a safer environment for fans, and guards against the production of fraudulent tickets. • Auburn Athletic Ticket Office personnel will be located at the Auburn Arena Ticket Office and the West, Northeast, and Southeast ticket windows at Jordan- Hare Stadium to assist ticket holders. For additional information on digital tickets, • Ticket purchasers will receive their tickets via email, allowing for download to Apple Wallet (iPhone) or Google Pay Wallet (Android). Prior to reaching the gates, fans will simply open their digital wallet. • Be sure to the official Auburn 7 C O VID-19 POLICIES gameday app. Available in the app store and Google play, the Auburn gameday app features access to the War Eagle Lights light show, free live audio, real- time social streams, interactive stadium maps, scoreboards, stats, gameday programs, mobile concessions ordering and much more. CONCESSIONS & AU TEAM SHOP • Operating under SEC, state and local health guidelines, a limited selection of food items will be available for sale in addition to bottled water and Coca-Cola products. All condiments will be pre-packaged. • Floor markings will allow spectators to form a physically distanced queue for concession and merchandise stands, with registers fitted with a plexiglass screen. • Concessions and merchandise staff will wear facial covering at all times. • Additional grab-n-go options will be available at concessions stands throughout Jordan-Hare Stadium. • Hand sanitizer will be available for at concessions and merchandise stands. • All transactions for concessions and merchandise locations at Jordan-Hare Stadium will be contactless and cashless (credit/debit and Tiger Cards only). • In accordance with state and local health guidelines, the hydration nation filtered water stations will not be available. Fans will once again be able to bring into Jordan-Hare Stadium one factory sealed water bottle per person. 20-ounce Dasani water will also continue to be offered for $2 at all stadium concession stands. • The home opener against Kentucky has been designated as a wear white game. Get your officially licensed Auburn gear at FAN EXPERIENCES & AUBURN TRADITIONS • Per SEC policy, bands, cheerleaders/ spirit squads and mascots (both live and costumed) are restricted from performing and being on the field before games and at halftime. • To comply with the SEC policy of no live animals on the field, the eagle flight will not occur in Jordan-Hare Stadium on gamedays during the 2020 season. • The Southeastern Raptor Center’s Football, Fans and Feathers will be held on Fridays at 4:00 p.m. and Saturdays at 9:00 a.m. before Auburn home games; limited to the first 50 guests. • Per SEC policy, bands will be restricted from performing on the field before games and at halftime. The policy may be revised during the year based on developments around COVID-19. The Auburn Band will perform from the stands to begin the 2020 season. • Auburn Spirit Squad (Cheerleaders and Tiger Paws) will be located on the front rows of sections 25 and 26. • In accordance with state and local health guidelines, the following fan experience activities will be placed on hold for the 2020 season: • Game Day Auction Experiences • Friday Football Luncheon • Friday Football Locker Room Tours • Tiger Transit Game Day Shuttles • Band Gameday Practice • Coca-Cola Fanfest • Home Plate Tailgate • Four-Corners Rally and Spirit March • Tiger Walk • Band March Around • Wellness Kitchen Brunch • Radio Device Rentals Auburn Athletics officials remind fans plans for 2020 are subject to change before and during the season along with changes to public-health guidelines related to the spread of COVID-19. Please continue to check for the latest updates. Please continue to visit Auburn University’s A Healthier U website at for the latest information on COVID-19.Next >