< Previous18 MET AL DETECT OR POLIC Y Please visit for further information on Auburn’s walk-through metal detector and clear bag policies. 23 GAMED A Y EMERGENC Y PREP ARA TION GENERAL • Designate a location both inside and outside of the stadium to meet friends and family if you become separated. • Once seated, locate the nearest exit and an alternate exit just in case you have to evacuate. • Report any activity that is unusual, suspicious or causes you concern to the nearest police officer or event personnel. • To send a message to command and control at Jordan-Hare Stadium, text the word AUBURN, followed by your message and location to 69050 or call (334) 844-2807. • Always follow the directions of the announcer, police, event staff and emergency responders. WEATHER • Monitor the weather prior to the game. • Take the necessary precautions to protect your family and friends from severe weather before, during and after the game. • If notified to seek shelter, the outer concourse as well as the buildings immediately surrounding the stadium will be open for your use. Staff will have signs that say “Shelter Here” outside the buildings. EVACUATION • If instructed to evacuate the stadium, leave in an orderly fashion and assist others as needed. • Do not return until told it is safe to do so by police, event staff or other emergency responders. • Do not use elevators in the event of a fire evacuation or power failure. • Should an evacuation of Jordan-Hare Stadium be required or if fans elect to leave the stadium to seek shelter in designated shelter buildings, re-entry will be allowed with presentation of the patron’s ticket once the emergency situation has ended. EMERGENCY INFORMATION • Emergency announcements may be made on the stadium public address system, outer concourse or voice capable outdoor warning sirens on campus. • Tune your radio to AM 1650 for gameday traffic updates and information in the event of an emergency. • Police, event staff and emergency responders can assist if you need information or direction. • Lost items not picked up by the end of the game will be given to City of Auburn Police. Items turned over to the police may be picked up at the Police Department located at: 141 North Ross Street, Auburn, AL 36830 during regular business hours.24 P ARKING MAP25 P ARKING MAP PARKING DESIGNATION Sections 10-16, 60-62 Sections 29-40 Sections 1-5, 41-46 Sections 47-59 Sections 99-114 Permit Parking Visiting Team Parking Sections 17-28 Sections 6-9 PLEASE NOTE • Standard size vehicles only on campus • Tailgating is not permitted. • Park in your designated area and enter your assigned gate. Parking areas for ticket holders open three hours prior to kickoff. • Parking on grass surfaces is not permitted. Violators will be subject to tow. • Auburn University is a smoke-free campus. Thank you for not smoking. • Map information is subject to change. for updates to this map and other gameday information. LEGEND Facilities with Open Restrooms Security Barricade 27 DIGIT AL TICKET INF O DIGITAL DELIVERY TICKETS Due to the uncertainty surrounding the 2020 football season, Auburn Athletics made the decision to convert tickets to digital delivery. Fans will use “DIGITAL” tickets for season/ single game tickets and transfers. Digital tickets will be scanned off of your mobile device for entry. Downloading your digital tickets before arriving at the event is highly recommended, as it prevents trouble loading the tickets at the gate due to possible limited internet connectivity on gamedays. • Digital Delivery: Reminder to open and download the tickets into your digital wallet on your mobile device and bring to the game as this is your ticket for entrance into Jordan-Hare Stadium. These tickets CAN NOT be printed on a piece of paper and scanned at the gate for entrance. • Download your tickets before arriving on campus to help insure strong Wi-Fi connection and less gameday issues. It is also recommended to pay attention to your mobile device’s remaining battery life. • Have your mobile tickets open and ready to go when arriving at the gate. If you have multiple tickets please help event staff and swipe to the next ticket after each successful scan. • Two emails are sent at the conclusion of a ticket transaction. One to confirm the purchase, and the second with a link to access the digital tickets. (Please check your junk or spam folders if either of these two emails are not received. It is also recommended that you save the email address tickets@auburn.edu as a favorite or safe email address.) QUESTIONS ON DIGITAL TICKETS Trouble downloading digital tickets to your mobile device? Need to know how to transfer a ticket to a friend? Tutorial videos and answers to many common digital ticket questions can be found on the NO PHOTOS – NO SCREENSHOTS Auburn Athletics does NOT permit photocopies, scans, screenshots, or pictures of tickets to be used to gain entry to Jordan- Hare Stadium. Digital tickets also can not be printed and scanned for entrance. Only original or officially transferred tickets will be accepted for entrance. TICKET TRANSFER AND DONATION If ticket holders are unable to attend Auburn football games at Jordan-Hare Stadium, there is now a convenient way to transfer or donate those tickets to other Auburn fans. Log on to TICKET SCANNING The Auburn Athletics Ticket Office uses electronic scanners at all gates. This technology helps cut down on fraudulent tickets entering Jordan-Hare Stadium as well as gives ticket holders the ability to receive digital tickets, transfer tickets and use the ticket donation options. TROUBLESHOOTING The Auburn Ticket Office offers four separate locations for resolving ticketing issues on gamedays. The Auburn Arena Ticket Office, and all three stadium ticket booths (West, Southeast, & Northeast) offer ticket troubleshooting. Please visit one of these locations for assistance on ticket related issues. AUBURN ARENA TICKET OFFICE • The Auburn Athletics Ticket Office is located on the first floor of Auburn Arena next to the Arena Scholarship entrance (by the Charles Barkley statue) facing the west side of Jordan-Hare Stadium. • Office hours are 7:45 a.m.- 5:00 p.m. Monday-Friday. • For ticket information, call 1 (855) AUB-2010. • The ticket office will open at 10:00 a.m. for games kicking off after 1:00 p.m. For 1:00 p.m. and earlier games, the ticket office opens at 8:00 a.m. The box offices at the stadium will open two hours prior to kickoff, and are located between Gates 6-7 on the southeast side of the stadium, between Gates 2-3 on the northeast side, and between Gates 13-14 on the west side.Next >